LADG Ombudsman's Office

The LADG Ombudsman's Office is the central advice and arbitration center for discrimination in the state of Berlin. Established in 2020, it is located within the State Office for Equal Treatment – ​​Against Discrimination of the Berlin Senate. The Ombudsman's Office advises and supports citizens in enforcing their rights under the Berlin State Anti-Discrimination Act (LADG).

The Ombudsman's Office offers an independent, free, and confidential assessment of your case as part of an initial consultation. The Ombudsman's Office can mediate with the public authority if the affected party so wishes. We will decide whether discrimination has occurred and whether we will mediate based on the requirements of the LADG (Law on Discrimination in the Discrimination Against Discrimination Act).

Appointments by telephone: Tuesday 09am to 13pm and Thursday 12pm to 16pm Open telephone consultation: Wednesday 13pm to 17pm

Senate Department for Labour, Social Affairs, Equality, Integration, Diversity and Anti-Discrimination

All people with experiences of discrimination.

National (e.g. federal state)
Regional (e.g. district)
municipal (urban area)

Telephone advice
online consultation
Face-to-face consultation

offices and authorities (government agencies)
Education (daycare, school, university...)
judiciary and police
Public transportation

Assistance dogs are welcome
Accessible parking spaces nearby
sign language interpreting
Communication in simple language
Rooms are wheelchair accessible
On-site sanitary facilities are barrier-free

German
English
Other
all languages ​​possible with the help of interpreters

Salzburger Straße 21–25
Office: Senate Department for Justice and Consumer Protection
10825 Berlin, Germany

Phone: + 49 30 9013 3456

Email: beschwerde@ladg-os.berlin.de, kontakt@ladg-os.berlin.de

Home Page: https://www.berlin.de/sen/lads/recht/ladg/ombudsstelle/