Introduction to Initial and Referral Counseling

In order to ensure low-threshold access to anti-discrimination advice, binding initial and referral advice structures are necessary (Federal Anti-Discrimination Agency, 2013). As part of the “Community-based Advice” project, a two-day online module on the topic of initial and referral advice will be offered in September. This is also aimed at volunteers and teaches the basics of referral advice. What is initial and referral advice? What tasks are part of initial and referral advice and which are not? What (legal) aspects must be taken into account in referral advice? How can an initial consultation be conducted?